Index

FAQ

Requirements

Can I use my international driver's license?
Valid drivers licenses issued in your state or country is acceptable as well as international licenses.

Do I need insurance?
Yes, insurance is required by state law. Companies accepted: Geico, State Farm, Progressive, All State and Liberty Mutual. An administrative fee of $29.99 may apply for adding, transfering or validating a personal insurance policy and not accepted on all conditions. No insurance policies accepted from Outside of the U.S. (Including Canada, Puerto Rico and Hawaii)

Personal insurance policies must include a minimum of USD 300,000.00 Property Damage Liability/Bodily Injury Liability coverage and provide full (liability and collision) for rental vehicles. 

What are your age requirements?

Drivers must be between 25 to 75 years old in order to drive without additional charges.

Drivers between 21 and 25 years old are allowed for an additional fee of $14.99 per day. 

Service

Do you pick up and drop off customers?
Yes, we offer a free complimentary pick up and drop off service to all customers.

Do you deliver and pick up the vehicle?
Yes, we do provide these services. Please contact the office directly for rates. (Rates may vary depending on distince and time)

Do you pick up at the airports?
Yes, we pick up from the airport (Rent a Car Center) and deliver to the airport.

Do you deliver at the hotels?
Yes, we do deliver at hotels but customer needs to be present to sign your rental contract.

Method of payment

What forms of payment do you accept?
You can pay cash, check, credit card, travels check, or debit card.

Can I use another persons credit card for renting a vehicle?
Yes, but the card holder must present themselves with proper i.d. to sign the rental contract. Subjet the addicional fees.

Deposit

Do I need a deposit?
Yes, a deposit is required for security purposes. The amount of the requested deposit will be returned to you.

How much is the deposit?
The deposits is based on the type of vehicle, usually from $250.00 to $500.00 for cash deposits.

Type of vehicles

What type of cars do you have?
We have economy, compact, mid size, full size, convertibles, vans, SUVs and some exotic cars.

Do you have automatic or stick shift cars?
We have automatic cars and stick shift cars, make sure you ask for a stick shift in advance. Since most of our cars are automatic.

Do you have air conditioned cars?
Yes, all our cars have air conditioning.

Do you rent cars by the hour?
Yes, cars can be rented by the hour with a minimum of 4 hours.

Accessories

Do you offer accessories with your rentals?
We do have accessories that can be rented with the vehicles. The accessories are a baby seat, cell phones, and GPS systems.

Additional charges

Is there an additional charge for more than one driver?
Yes, additional charges apply when rental vehicle is to be driven by more than one person.

Is there an additional charge for fuel?
Fuel must be brought back the same way it was given to you.

Is there an additional charge for underage?
Yes, it only applies to customers that are 21-24 years old.

Out-of-state

Can I drive out-of-state?
Vehicles can only be within the state. Contact us for additional fees to take vehicles out-of-state.

Do I get unlimited miles?

Out of state and international costumers get unlimited miles (2000 miles max. per rental) .

Florida costumers have an allowance of 50 miles per day. Additional miles are available at an additional fee.

Monthly Special

If I rent a vehicle for a month can I get a good price?
Yes, vehicles can be rented by the month and receive a special offer.

Discounts

Do you have AAA, travel agencies or airport employee's discounts?
Yes, we offer discounts to members of any one of these associations.

Do you offer coupons?
Yes we do, you can print it out from the web site when available.

Returning vehicles

If I have a flight leaving during your closing hours, is there anywhere I can leave your vehicle?
Yes, we have a drop off service. Let us know in advance for instructions on where to leave your vehicle.